Methods of payment
If you order online or by phone, you can pay for your purchases with Visa, MasterCard, Discover, American Express. If you send your order by mail, you can also pay by check or money order (please do not send cash). If you would like to redeem a gift certificate, please call our customer service specialists at 1-800-284-8677 for assistance.

Gump's is committed to protecting our customers' personal information. We do this by using industry-standard encryption and password protection technologies.

Sales Taxes
We are required to collect applicable sales taxes on orders shipped to California, Indiana, and Mississippi. Sales Taxes are based on final purchase amount, including shipping and handling charges.

Sale Prices
Sale prices are offered to our customers for a limited time and on specific merchandise. Sale prices are not applicable to prior purchase.

Order Status
Registered users can check the status of a Gump's order, even if placed by phone or mail, by clicking here. If you are not a registered user and would like to check the current status of your order, please call our customer service specialists at 1-800-284-8677 for assistance.

Backorders
If we are currently out of stock on an item that you have ordered, we will immediately notify you of the anticipated shipping date via email; ship dates sent by e-mail represent the most current information and in certain rare instances may not match the date you were given when you placed your order online. We ship all items as they become available; if you have ordered more than one item and not all of them are in stock, you will receive multiple shipments, and delivery and handling charges will be billed on a pro-rated basis.

Errors
Although the information on this site has been checked for accuracy, occasionally errors and omissions occur and are subject to correction.